Shipping Policy

Thank you for shopping with PetRoadMart. We are committed to delivering your orders safely and on time.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed or shipped on weekends or holidays.

Shipping Time

Estimated delivery times:

• United States: 5–12 business days
• International Orders: 7–20 business days

Shipping times may vary depending on location, carrier delays, or customs processing.

Shipping Charges

• We offer Free Shipping on selected products and locations.
• Any applicable shipping charges will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email to track your package.

Delayed or Lost Packages

PetRoadMart is not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect shipping information provided by the customer.

If your package is lost or significantly delayed, please contact us and we will do our best to assist you.

Incorrect Address

Customers are responsible for providing the correct shipping address. Orders shipped to an incorrect address provided by the customer may not be eligible for refund or replacement.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

Contact Us

If you have any questions regarding shipping, please contact us:

Website: petroadmart.com
Email: ajbutt1997@gmail.com
Phone: +16413564971